Privacy Policy

Radiant Roots LLC Online Privacy Policy


Updated and effective January 1, 2017.


Welcome to Radiant Roots website (the "Website"). Radiant Roots, LLC ("Radiant Roots") has adopted the policy below, regarding the privacy rights of our online visitors (the "Privacy Policy") which guides how we collect, store and use the information you provide us online when you use our Website and other online products and services that link to this privacy policy. Please read the Privacy Policy so that you can enjoy the features we have made available on our Site. Use of the Site signifies your acceptance of the Privacy Policy, and to the transfer, collection, processing, disclosure and use of your personally identifiable information by Radiant Roots and/or the Website. If you do not agree to the terms of this Privacy Policy, please do not provide us with any information and do not use this Website. Please remember that this Website and the servers that make this Website available are located in the United States.

 

Children’s Privacy

Radiant Roots does not intend that any portion of the Website will be accessed or used by children under the age of thirteen, and such use is prohibited. The Website is designed and intended by an adult at least eighteen years old. By using Radiant Roots, you represent that you are at least eighteen years old and understand that you must be at least eighteen years old in order to create an account and purchase the goods or services advertised through the Website.

 

No one under age 13 may use or provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at team@radiantroots.co.

 

What information do we collect?

 

Radiant Roots is the sole owner of information collected on this Website. We collect information you directly give us. For example, we collect information from you when you place an order, create an account, subscribe to our newsletter, respond to a survey or fill out a form.

 

When ordering or registering on our Website, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our Website anonymously. However, if you choose not to provide certain information, certain features or services on the Website may be unavailable or work differently.

 

Information We Collect Automatically When You Use the Website

When you access or use our Website, we automatically collect information about you. This information is used by us for debugging and analytical purposes (e.g., to enhance the Website), and it includes:

  • Log Information: We log information about your use of the Website, including the type of browser you use, access times, IP address, Posts and pages viewed, and the page you visited before navigating to our Website.
  • Device Information: We collect information about the computer and/or mobile device you use to access our Website, including the hardware model, operating system and version, unique device identifiers and mobile network information. This data may be used for purposes of monitoring for inappropriate usage of the Website and may result in a blocking or removal of the ability to use our Website if the user is determined to be abusing the Website.
  • Location Information: We may collect information about the general location of your Internet Service Provider based on your IP Address. If you allow Radiant Roots to access your location information, we may also collect your geolocation information.
  • Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information, and this may include sending cookies to your computer or mobile device. Cookies are small data files stored on your hard drive or in device memory that help us to improve our Website and your experience, see which areas and features of our Website are popular and count visits. We may also collect information using web beacons (also known as “tracking pixels”). Web beacons are electronic images that may be used in our Website or emails and help deliver cookies, count visits, understand usage and campaign effectiveness and determine whether an email has been opened and acted upon. For more information about cookies, and how to disable them, please see “Your Choices” below.

 

What do we use your information for?

 

Any of the information we collect from you may be used in one or more of the following ways:

 

  • To personalize your experience
    • (Your information helps us to better respond to your individual needs)
  • To improve our Website
    • (We continually strive to improve our Website offerings based on the information and feedback we receive from you.)
  • To improve customer service
    • (Your information helps us to more effectively respond to your customer service requests and support needs.)
  • To process transactions
    • (Your private information will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.)
  • To send periodic emails
    • (The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.)
    • Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
  • To administer a contest, promotion, survey or other Website feature

How do we protect your information?

 

We implement a variety of security measures to maintain the safety of your personal information when you place an order.

 

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

 

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

 

Do we use cookies?

 

Yes we do. Cookies are small files that a Website or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the websites or service providers systems to recognize your browser and capture and remember certain information.

 

We use cookies to help us remember and process the items in your shopping cart and compile aggregate data about the Website traffic and Website interaction so that we can offer better Website experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our Website visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

 

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly.

 

Do we disclose any information to outside parties?

 

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include third parties who assist us in operating our Website, conducting our business, or offering services or products to our users, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our Website policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

We may also share information (which may at times include personal information) about you as follows:

  • With vendors, consultants and other service providers who need access to such information to process orders or carry out work on our behalf;
  • In connection with, or during negotiations of, any merger, sale of Radiant Roots assets, financing or acquisition of all or a portion of our business to another company;
  • In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation or legal process, or as otherwise required by any applicable law, rule or regulation;
  • If User Content can reasonably be considered illegal or unlawful (or it seems like the User Content is being used to engage in, encourage or promote such activities), in which case we may report your identity to proper authorities in order to protect the rights, property and safety of Radiant Roots, our users and/or others; and
  • With your consent or at your direction, including if we notify you through our Website that the information you provide will be shared in a particular manner and you provide such information.

Note that if you choose to include information about you in User Content, such information will be shared with other users of the Website who receive such User Content as described in this privacy policy. Also, please note that if you or other users choose to share User Content through a third party, such as Facebook, Twitter or an email client, any further collection and sharing of that User Content by such third party or its users will be governed by that third party’s privacy policy, and we cannot control what any third party does with any User Content or other information that is shared with third parties.

Information We Collect from Other Sources

We may also receive information from other sources and combine that with information we collect through our Services. For example:

  • If you choose to link, create, or log in to your Radiant Roots account with a payment provider (e.g., Stripe or PayPal) or social media service (e.g., Facebook), or if you engage with a separate app or Web site that uses our API (or whose API we use), we may receive information about you or your connections from that site or app.
  • If you also interact with our Vendor Offerings in another capacity, for instance as a Vendor, we may combine or associate that information with information we have collected from you in your capacity as a User.

Third party links

 

Occasionally, at our discretion, we may include or offer third party products or services on our Website. These third party websites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked websites. Nonetheless, we seek to protect the integrity of our Website and welcome any feedback about these websites.

 

Agents, consultants and third party services

 

Radiant Roots uses third party vendors to perform certain business-related functions. Examples of such functions include data storage services, database maintenance services and payment processing. This means that some third party vendors will have access to your personally identifiable information, including but not limited to username, password, device information, and payment transaction data (such as payment card information and billing and shipping addresses).   When Radiant Roots employs such third party vendors to perform services on its behalf, Radiant Roots will only provide them with the personally identifiable information that they need or use to perform their specific function. Each third party vendor is required to keep such personally identifiable information confidential and not to use such personally identifiable information for any purpose other than providing services to Radiant Roots.

 

Analytics Services Provided by Others

We may allow third parties to provide analytics services to us. These entities may use cookies, web beacons and other technologies to collect information about your use of the Website, including your IP address, User Content, User Content viewed, time spent on User Content, and conversion information. This information may be used by us and others to, among other things, analyze and track data, determine the popularity of certain content and better understand your online activity.

 

California Online Privacy Protection Act Compliance
Beginning on January 1, 2005, California Civil Code Section 1798.83 permits our visitors who are California residents to request certain information regarding its disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to team@radiantroots.com or send a letter to:


Radiant Roots, LLC
PO Box 3153

Huntington Beach, CA 92605-3153

 

Users in the European Union
When a user who is located in the European Union ("EU") chooses to post information that will be publicly disclosed, that user is responsible for ensuring that such information conforms to all local data protection laws. Radiant Roots is not responsible under the EU local data protection laws for user-posted information.

 

Terms and Conditions

 

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our Website at [Link to Terms and Conditions]

 

Your Consent

 

By using our Website, you consent to our Website’s privacy policy.

 

Changes to our Privacy Policy

We may change this privacy policy from time to time. If we make changes, we will revise the date at the top of the policy and, in some cases, provide you with additional notice (such as adding a statement to our homepage or sending you an email notification). Since we typically will not contact you to provide formal notice of any such change, we encourage you to review the privacy policy periodically to stay informed about our practices and the ways you can help protect your privacy.

This policy was last modified on 1/1/17.

 

Contacting Us

 

If there are any questions regarding this privacy policy you may contact us using the information below.

 

Radiant Roots, LLC
PO Box 3153

Huntington Beach, CA 92605-3153

USA

team@radiantroots.co

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